Security Policy

1. Commitment to Security

At Oneness Yachts, the security of your personal and payment information is our top priority. This Security Policy outlines the comprehensive measures we take to protect your data, ensuring that your experience with us is both enjoyable and secure. We are committed to maintaining the confidentiality, integrity, and availability of your information.

2. Data Protection Measures

To protect your data, we implement a variety of security measures, including but not limited to:

  • Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive information transmitted online, ensuring that data sent between your browser and our server remains confidential and secure.
  • Access Control: Access to your personal information is restricted to authorized personnel only. We implement strict access controls and authentication measures to ensure that only those who need to access your data for legitimate purposes can do so.
  • Data Minimization: We collect and process only the personal information that is necessary for the provision of our services, minimizing the potential impact of any data exposure.

3. Payment Security

Your financial security is paramount. We ensure the following regarding payment transactions:

  • Secure Payment Gateways: All payment transactions are processed through secure payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standard). These standards help safeguard your credit card and personal information during transactions.
  • No Storage of Credit Card Information: We do not store your credit card information on our servers. This minimizes the risk of unauthorized access and fraud.
  • Fraud Detection Systems: We employ advanced fraud detection systems to monitor transactions for suspicious activities, providing an additional layer of security for your payments.

4. Regular Security Assessments

We conduct regular assessments and audits of our security practices to ensure that your information is protected against unauthorized access, data breaches, and other vulnerabilities. These assessments include:

  • Vulnerability Scanning: Regular scanning of our systems and applications to identify and remediate potential security weaknesses.
  • Penetration Testing: Engaging third-party security experts to perform penetration testing, simulating attacks to identify potential vulnerabilities in our systems.
  • Policy Review: Periodic review and updates of our security policies and procedures to align with best practices and emerging security threats.

5. Reporting Security Incidents

In the unlikely event of a security breach or data compromise, we have established protocols to address the situation swiftly and effectively:

  • Incident Response Team: Our dedicated incident response team will investigate and respond to security incidents to mitigate any potential impact on your information.
  • Customer Notification: Affected customers will be notified promptly of any security breach that may impact their personal information, along with guidance on protective measures they can take.
  • Regulatory Compliance: We will cooperate with relevant authorities and comply with applicable laws regarding data breaches and notifications.

6. Customer Responsibilities

While we take extensive measures to secure your data, we also encourage our customers to play an active role in maintaining their account security:

  • Strong Passwords: We recommend using strong, unique passwords for your account and changing them regularly.
  • Monitoring Account Activity: You should monitor your account for any suspicious activity and report any unauthorized access to us immediately.
  • Device Security: Ensure that your devices (computers, smartphones, etc.) are secure by using up-to-date antivirus software and enabling two-factor authentication where available.

7. Compliance with Laws

We comply with all applicable laws and regulations related to data protection and privacy, including the General Data Protection Regulation (GDPR) for customers in the EU and other relevant data protection laws in the jurisdictions we operate.

8. Contact Us

If you have any questions or concerns about our security practices, please contact us at:

  • Email: info@onenessyachts.com
  • Phone: +971 585441134