Privacy Policy

1. Introduction

Oneness Yachts ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you book our yacht charter services in Dubai, UAE. By accessing or using our services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect various types of personal information from you when you interact with our services, including but not limited to:

  • Personal Identification Information: This includes your name, email address, phone number, and physical address.
  • Payment Information: This encompasses credit card details, billing address, and any other financial information necessary to process your bookings.
  • Booking Information: We gather details such as the dates of your charter, your preferred yacht type, special requests, and any additional services you may require.
  • Usage Data: We may collect information about how you access and use our website and services, including your IP address, browser type, pages visited, and time spent on our site.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser.

3. How We Use Your Information

The information we collect is utilized for several purposes, including:

  • Booking Management: To process your bookings, confirm your reservations, and manage your account.
  • Communication: To communicate with you regarding your bookings, provide customer support, and respond to inquiries.
  • Service Improvement: To enhance our services and improve user experience through feedback and analytics.
  • Promotional Communications: To send you newsletters, promotional materials, and marketing communications. You have the option to opt-out of these communications at any time by following the unsubscribe instructions provided in each email.
  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain and use your information to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Disclosure of Your Information

We are committed to protecting your privacy and will not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may engage third-party vendors to assist us in operating our services, including payment processors, customer service, and marketing. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Authorities: We may disclose your information to comply with legal obligations or respond to lawful requests from public authorities, including to meet national security or law enforcement requirements.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes the use of encryption, secure servers, and regular security assessments. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You may request corrections to any inaccurate or incomplete information.
  • Deletion: Under certain circumstances, you may request the deletion of your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.
  • Objection: You have the right to object to our processing of your personal information under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website, and the updated policy will be effective as of the date specified. Your continued use of our services after any changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: [Insert Email]
  • Phone: [Insert Phone Number]
  • Address: [Insert Address]

10. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information from our records.

12. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes arising from this policy will be resolved in accordance with the laws and regulations applicable in Dubai.